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Crossroads

Crossroads

WHAT THEY DO

Crossroads is the leading provider of practical and emotional support for carers living in the Isle of Man and is the only on-island service provider whose main focus is on the carer. Their services are all about improving the lives of carers by providing them with support and giving them a break and some time for themselves. There are over 10,000 carers living in the Isle of Man, and around 1,000 young carers, who provide unpaid care and support to a family member, friend, partner or neighbour whose health and well-being would suffer without their help. Throughout the pandemic Crossroads has continued to deliver essential care in the community and temporarily took over the running of the Department of Heath and Social Care’s home care services, which added additional pressures. Moreover, with the new guidelines surrounding COVID-19 they had to make certain their staff were able to deliver care in a safe and appropriate manner, which meant adhering to additional policies and procedures, and rules relating to PPE.

IMPACT

Crossroads has faced additional demand during the pandemic as carers and their loved ones have needed more support. The generous donation made by the Scheinberg Relief Fund is being used to fund 300 care support hours for elderly service users, to help with their caring roles whilst navigating our new way of life. The donation is also helping to cover the cost of PPE for Crossroads carer support workers, a huge help in a time when the charity’s income revenue has decreased. Having sufficient PPE will ensure the safety and wellbeing of their staff and service users whilst delivering essential home care services in the community. “Overall, the impact of the donation has been huge for our charity. It has provided us with the means to be able to continue delivering essential care services during and after the lockdown and has enabled us to ensure the safety of all involved with the charity. We are extremely grateful to the Scheinberg Relief Fund for making such a generous donation and it will truly make a huge difference to local carers.” – Jackie Betteridge, CEO, Crossroads Care

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